Leading the Listening Organisation: Creating Organisations that Flourish

The book provides practical tools and processes to aid implementation, including conventional surveys to face-to-face and qualitative techniques, listening structures, and new digital tools, based on insights from CEOs and communication specialists.

Format: Hardback
Length: 204 pages
Publication date: 22 December 2023
Publisher: Taylor & Francis Ltd

The book, drawing insights from esteemed CEOs and communication specialists, is a comprehensive work that is informed by extensive primary research conducted by the authors. This research involved input from over 600 organizations, ensuring a rich and diverse perspective. The book offers practical tools and processes to facilitate implementation, encompassing a range of techniques such as conventional surveys, face-to-face interviews, qualitative methods, listening structures, and innovative digital tools. Each chapter is accompanied by concise summaries and key action points, providing readers with a practical takeaway that can be easily applied to their organizations or practices. By leveraging the expertise of these leaders and communication experts, the book provides valuable insights and actionable strategies for enhancing organizational communication and achieving success in today's competitive landscape.

Weight: 570g
Dimension: 234 x 156 (mm)
ISBN-13: 9781032429427